Module 2 · Command
Radio discipline
A recorded incident bridge call. Listen, read the transcript and spot the five mistakes.
Radio discipline1:00
Transcript (excerpt)
03:13 Dev 1: Is anyone looking at checkout? (mistake 1: nobody takes command)
03:13 Dev 2: Can someone check the database? (mistake 2: request with no name)
03:14 Dev 3: I'm restarting the pods… Dev 1: wait, I'm also looking at the load balancer (mistake 3: two conversations, conflicting actions)
03:16 Dev 2 in #general: Probably Ben's deploy again (mistake 4: guess and blame in public)
03:18 Manager: When will it be fixed? Dev 1: Soon. (mistake 5: no impact, no next update time)
Rewrite one minute of this call with roles, names and a next-update time, and bring it to the live session.
The recording is a soundscape of a bridge line; the dialogue is in this transcript.